Privacy Policy
1.Purpose of Personal Information Collection
The purpose of collecting customer information is to address issues such as:
– Customer support: purchasing, payment, and delivery.
– Providing product information, services, and support as requested by customers.
– Sending notifications of our latest programs and products.
– Resolving issues arising from purchases.
2. Scope of Information Collection
We collect personal information of customers when placing orders on the website: Full name, Email address, Phone number, Address
3. Information Storage Period
Member’s personal data will be stored until there is a request for cancellation or until the member logs in and cancels it themselves. In all cases, members’ personal information will be securely stored on the servers of nextgenhotel.com.vn.
4. Parties or Organizations that May Access the Information
– For shipping partners, we provide information to facilitate the delivery of goods such as name, address, and phone number.
– For company employees, specialized departments are responsible for customer care during product use.
– Affiliated programs, co-implementers, and external hires for purposes stated in Section 1 always adhere to personal information security requirements.
– Legal requirements: We may disclose personal information if required by law, and such disclosure is reasonably necessary to comply with legal procedures.
– Business transfer (if applicable): In the event of a merger, acquisition, or part thereof with another company, the buyer will have access to the information we store, including personal information.
5. Address of the Information Collection and Management Unit
Business name: NEXTGEN MANAGEMENT COMPANY LIMITED. Established and operating under Business Registration Certificate No. 3502508314 issued by the Department of Planning and Investment of Ba Ria – Vung Tau Province on October 10, 2023.
Head office: 82B Tran Phu, Ward 5, Vung Tau City, Ba Ria – Vung Tau Province, Vietnam.
6. Methods and Tools for Users to Access and Edit Data
If you have any requests regarding access and editing of personal information provided, you can:
– Call directly to the phone number: 0254 627 5678
– Send an email: info@nextgenhotel.com.vn
Mechanism for Receiving and Resolving Consumer Complaints Related to Misuse of Personal Information or the Stated Scope: At nextgenhotel.com.vn, protecting your personal information is crucial. You are assured that the information provided to us will not be shared, sold, or rented to anyone else by nextgenhotel.com.vn.
Nextgenhotel.com.vn commits to only use your information for the following purposes:
– Improving service quality for customers Resolving disputes and complaints.
– When requested by law enforcement agencies.
Nextgenhotel.com.vn understands that your rights in protecting personal information are also our responsibility. Therefore, for any questions or feedback related to the privacy policy of nextgenhotel.com.vn and regarding the misuse of personal information or the stated scope, please contact the hotline at 0254 627 5678 or email: info@nextgenhotel.com.vn for direct assistance and collaboration with customers.